The BankFive Difference

Knowledgeable, friendly, made for an easy process

Everyone made the process go so smoothly! They have a great team and it was a pleasure working with them. I felt as tho I was getting the best professional advice the entire process. Thank you BankFive!

Samantha took the time to help me. Thank you again Samantha!!! I received exceptional service for the past 46 years!!!

Our cards were accepted in all the retail stores & vendors while we traveled with no problems. Thank you.

I dealt with Kyle Marois and the experience couldn't have been better. He explained the solution to my problem in easy to understand terms and guided me through a second issue the following day all with a "smiling attitude".

Bravo!!! The staff is Knowledgeable, courteous & patient

Extremely helpful and diligent in getting to the bottom of the issue I was having. Also had quick communication in getting back to me as soon as andditional information was received on their end. although I was unable to answer the call back, the voicemail that was left helped to pinpoint the issue exactly and fixed everything within a few minutes which was an extreme relief. I feel much better about contacting support in the future knowing that there will be care and effort put in to at least figure out what the root cause was.

I like the front desk representative. The guy is pleasant and easy to talk ,he answers all my investment questions. All team of bankers are highly educated and strive to help. I recommended my favorite investment team to my friends ,they will be in good hands.Good luck, everybody!

I recently applied for a mortgage at Bank Five and I was really impressed with the level of professional care and support I received from Peter Defusco and his assistant Janice Camara. They assisted with all of my questions and concerns and I felt that Peter went above and beyond to find me the best fixed rate possible. When the loan was approved, he put me in contact with an excellent home owners insurance agent and even suggested a contractor who would help me with some minor repairs in order to close on time. Peter worked with me the entire time, responded to all of my inquiries expeditiously to make this purchase a great success. Even after the closing, he assisted me with the right contacts to open a checking, savings and escrow account. He was extremely professional, knowledgeable and forthright and made this experience seamless in my hectic lifestyle. Peter Defusco is a shining star and makes business with Bank Five a remarkable experience. He's the best!

Our experience with Lumenia Brito today at the New Bedford Branch was truly an amazing experience. Lumenia was very polite, helpful and informative. She made sure she asked questions and also listened to our feedback. Lumenia was prompt and very professional. Thank you for all of your help today.

I went to the President Ave branch with a problem, and Carla Rollocks helped me solve it. She was very friendly, professional and efficient.

Christina manager @ Dartmouth Branch was super accommodating

Nicole was very kind and helpful. She was very thorough explaining all service. Her customer service was excellent.

The Customer Service Rep was very nice and polite. He took care of my issue with his superior. Her name was Sarah, she was very informative and helped me with my issue in a very prompt way. There is a wonderful staff at this particular bank.

The call center is always friendly, available and able to meet my needs.

Excellent staff. I never had a bad experience at BankFive and I use my multiple branches for coin machine deposits.

Excellent service, personable, thorough and efficient!

Drive up window services great for quick visit and not necessary to get out of car.

The fact that I did receive a call back from a manager who actually listened to my concerns and made things right.

I have been with the Bank Five for decades. The people with whom I have been dealing with such as Ms. Linda Pamplona, Ms. Nicole Mazeda, Ms. Veronica Andrade to name few, are the top notch banking specialists who have time and again gone out of their way to help resolve issues for the clients that include me. I will always be a loyal client to Bank Five and bring many more clients for the people to experience the marvel of comfortable banking through these dedicated bankers.